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11+ Furniture Brands To Avoid (and Save Money)

Discover the brands that don’t make the cut, so you can invest in furniture that lasts and truly value your hard-earned money.

Furniture complements your space and makes your home look lively and functional. As such, your pieces should be comfortable, practical, and beautiful.

Therefore, ensure the price you pay for furniture matches the quality and comfort you’re getting. This guide explains furniture brands to avoid so you can save money and only buy quality furniture.

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1. Agio

Agio All-Weather Wicker 4pc Outdoor Patio Furniture Seating Set w/Sunbrella Fabrics

Agio is a furniture company that produces outdoor furniture for residential settings. The brand uses all-weather wicker, teak, and aluminum furniture frames.

Agio has one of the worst ratings in the furniture market, scooping a one-star out of the five stars on Consumer Affairs.

The complaints against Agio are mainly due to furniture that breaks easily, is poorly made, and is of low quality. In addition, many consumers have complained about poor customer service from the brand. The brand’s cancellation and refund policy are also not customer-friendly.

2. Rachlin Furniture

Rachlin deals with contemporary, formal, casual, and traditional furniture. With more than 200 sofa designs, the brand has furniture for every taste. However, the furniture from Rachlin isn’t durable and is overpriced.

The furniture is also uncomfortable, and some Rachlin sofas tend to break easily. The company also has terrible customer service, with most consumers complaining about being unable to reach customer service representatives.

Although the brand offers a warranty for its furniture, claiming the guarantee is long and tedious. And the pieces are likely to break before you get value for your money.

3. Rochester Furniture

Rochester furniture is a chain of furniture stores with locations across the United States. The brand is known for its affordable furniture. But their customer service is unfriendly and unreliable.

Most buyers complain about the long wait time to speak to a customer service representative. And when they finally get through, the furniture is often not in stock or is of poor quality.

Furniture from this brand is also not usually delivered on time, and some pieces may appear damaged on arrival.

In addition, the cancellation and return policy aren’t customer-friendly, and most service representatives are rude, according to reviews.

4. Ashley Furniture

Ashley is among the most popular furniture stores across the US. The brand has over 1100 HomesStores, which explains its popularity. Ashley Furniture mainly targets the low to mid-range market.

The brand is known to use unstable wood in its furniture, which makes them often break easily. The furniture is also uncomfortable to use and often overpriced (though they do have some decent recliners).

Although Ashley furniture has a warranty, claiming it is long and tedious and the customer service isn’t friendly or helpful.

Moreover, Ashley claims buyers can return furniture if they’re not happy with it, but the store doesn’t live up to this claim. Some buyers also complain about the overpriced deals.

Ashley increases furniture prices and price anchors to 50% deals to make it appear that the buyer is getting a good deal.

Other customers complained that they didn’t get their full orders. For instance, one client ordered a TV stand and sofa but only got the TV stand.

The durability of the furniture is something else that should make you wary. Some customers acquired furniture that only lasted a few months before it was unusable (though they have switched away from using toxic materials…so that’s good).

5. Rooms To Go

Rooms To Go is one of the leading furniture stores in the US and sells furniture both online and offline.

The brand is known for its affordable furniture, but the quality isn’t up to par. The furniture is often poorly made and doesn’t last long. In addition, Rooms To Go furniture is often uncomfortable and of poor quality for money.

The company also has terrible customer service, with most consumers complaining about being unable to reach customer service representatives.

The cancellation and return policy are also not customer-friendly, and buyers have to pay a restocking fee even if they return furniture in good condition.

6. Macy’s

Macy’s is a famous department store in the US with furniture as one of its main products. The brand sells its products both online and offline.

However, furniture from Macy’s isn’t durable and is often overpriced. Some of the sofas break easily and lack comfort.

The company also has terrible customer service, and most consumers find themselves stranded when they need help.

In addition, the cancellation and return policies aren’t customer-friendly. Finding a representative or canceling an order can seem impossible, according to reviews.

7. Cymax

Cymax is an online furniture store that specializes in selling furniture for the home and office.

The brand has a wide range of furniture but is of poor quality. They are often of poor designs and less durable. In addition, Cymax furniture is often uncomfortable.

The company also has terrible customer service. They can’t reach representatives or find them rude and unhelpful.

Customer care is another major issue with this brand. Canceling an order can become an ordeal due to poor customer service.

8. Value City

This store specializes in modern furniture, which is excellent for their average prices. The brand also offers delivery to a wide range of locations.

However, the furniture isn’t very durable and often tears off after short use. Additionally, the store has a short return policy, which is often not customer-friendly. Clients have to cater to the return fee unless the return is due to a furniture defect.

9. Pottery Barn

Pottery Barn is a furniture store specializing in furniture and home decor. The brand has a wide range of furniture, but often of low quality.

The furniture is often poorly made and doesn’t last long. In addition, Pottery Barn furniture is often uncomfortable and not durable.

The company also has terrible customer service, with most consumers complaining about being unable to reach a real person to take their grievances to.

Poor cancellation and return policies also mean that customers who have a problem cannot address it in time. The store has a restocking fee for returns.

10. Walmart

Walmart furniture is some of the most affordable furniture on the market. However, you can easily purchase a low-quality table, stool, or bed.

The furniture is often poorly made and doesn’t last long. In addition, Walmart furniture is uncomfortable and can be fake.

The company also has terrible customer service, with most consumers complaining about being unable to receive proper help and service.

Moreover, if you want to cancel an order, it can become very frustrating and difficult due to poor cancellation and return policies.

11. Bassett

With more than 100 stores across the US, Bassett is one of the largest furniture brands in America. The company offers a wide range of furniture for the living room, bedroom, and office.

The brand has a wide range of furniture, but the quality is unsatisfactory. They are usually of poor designs and don’t last long. In addition, Bassett furniture is often uncomfortable.

The company also has terrible customer service. Consumers complain about not being able to get in touch with representatives.

 Furthermore, the color of the furniture often fades away quickly. And the company has a short return policy, which is often not customer-friendly. Finally, the back pillows lack adequate filling, making them quite uncomfortable.

If you need to cancel an order, be prepared to go through a long and frustrating process, as Bassett’s cancellation policy is not customer-friendly.

Frequently Asked Questions about Furniture Brands

Here are some commonly asked questions about furniture brands to avoid. If you’re still unsure of which types of furniture to avoid, read on.

How can you tell if a couch is good quality?

There are several things you should consider before buying a sofa. First, check the frame of the sofa. Then, sit on it to find out how comfortable it is. Finally, read online reviews to understand customer satisfaction levels for particular models.

What is the most popular furniture company?

The most popular brands that offer good quality furniture include IKEA, Wayfair, and Benchmade Modern. These brands sell furniture that is well-made and durable. In addition, these brands have good customer service ratings and offer customer-friendly return policies.

What is the most durable sofa?

The most durable sofas are those made of leather. They require more care than fabric sofas, but leather is the most durable fabric you can use to ensure a long life for your sofa, as well as comfort.

How do I choose quality furniture?

The best way to choose quality furniture is to research different furniture brands and compare prices and reviews. Visit upscale furniture stores and only buy brands that are renowned for the quality of their furniture.

Which company is best for furniture?

The best company for furniture is IKEA, which offers a wide range of affordable, well-designed, and comfortable global home solutions. Additionally, there are other notable options such as WoodenStreet, HomeTown, Godrej Interio, Durian, Nilkamal, Natuzzi, and Stanley.

Is it cheaper to buy furniture online or in store?

Is it worth buying quality furniture?

It is worth buying quality furniture because if it is constructed using high-quality materials, it will have a longer lifespan compared to others. The finest luxury furniture is crafted from natural wood and steel, which are more durable than MDF and aluminium. If the materials used are inexpensive, they are likely to peel or flake off after a short period of time.

How do I find the perfect furniture?

To find the ideal furniture, start by determining your design preferences to define your style. Next, analyze your needs to ensure the furniture is functional for your requirements. Take accurate measurements of the space to consider the scale and proportions of the furniture. Additionally, consider the materials and colors of the furniture to create harmony with the overall aesthetic. Lastly, avoid making hasty decisions and take your time to find the perfect pieces that meet all your criteria.

What type of furniture is bought the most?

The most commonly purchased type of furniture is the garden sofa set, foldaway garden furniture, garden armchair, adjustable laptop desk, 24-hour chair, home bar, grey ceiling light shade, and platform bed.

What brand sofa is most durable?

The most durable brand of sofa is Allform. Allform offers a range of seating options, including five seat sectionals and love seats, all of which are made in the U.S.A using top-notch materials. Despite being reasonably priced, their sofas are built to last and provide excellent value for money. Allform impressed us with their use of high-quality materials.

Which furniture brand lasts the longest?

The furniture brand that lasts the longest is Vaughan-Bassett, which has been manufacturing durable furniture for more than a century. Founded by two individuals from Bassett, Virginia, the company has grown to employ over 500 skilled craftsmen in its factories located in Galax, Virginia.

How much should you spend on a quality sofa?

You should spend between $1,500 to $3,000 on a quality sofa that can serve as a comfortable starting point for your family and last for five to ten years (or potentially longer with proper care). Within this price range, you can find mid-range sofas with upholstery options such as polyester, velvet, and leather that offer high-quality craftsmanship.

How long should a good sofa last?

A good sofa should typically last between 7 and 15 years, although signs of wear and tear may start to show before then, particularly if the sofa is well-loved. So, if you notice sagging cushions or stained and worn fabric, it’s not uncommon and shouldn’t be a cause for concern.

What is the most comfortable sofa brand?

The most comfortable sofa brand is West Elm Harmony Sofa, which is considered the best overall. The Arhaus Beale Sofa is the editor’s pick, while the Gap Home Upholstered Wood Base Sofa is the best option under $600. If you’re looking for a modular sofa, the Crate and Barrel Lotus Deep Modular Sofa is highly recommended. For those who prefer trendy designs, the CB2 Brace Sofa is a great choice. Lastly, the Castlery Adams Loveseat is the best sofa for apartments.

What is the most luxurious fabric for sofa?

The most luxurious fabric for a sofa is velvet, which exudes a trendy and opulent sensation. Alternatively, chenille offers a durable option that can withstand heavy use. Blended fabrics are also known for their durability. Additionally, there are other appealing choices available, such as Bouclé, eco-friendly fabrics that are recyclable, and microfibers that are both easy to clean and resistant to the wear and tear of a bustling family home.

Does Ethan Allen use solid wood?

Ethan Allen utilizes sustainably sourced wood and incorporates solid wood veneers in the construction of their furniture.

Is Ethan Allen furniture made in USA?

Ethan Allen furniture is made in the USA, as we own and operate ten manufacturing facilities. These include seven manufacturing plants in the United States, two manufacturing plants in Mexico, and one manufacturing plant in Honduras. Around 75% of our furniture is manufactured in our North American plants.

What style of furniture is Ethan Allen?

Ethan Allen furniture is known for its colonial-style design, which was introduced at the 1939 Chicago Housewares Show. The furniture line, consisting of 28 pieces, was named after Ethan Allen, a renowned American hero and son of Vermont.

What is Ethan Allen furniture known for?

Ethan Allen furniture is renowned for its emphasis on quality craftsmanship, timeless design, and sustainable practices. With its headquarters still located in Vermont, the company has expanded to become one of the largest furniture retailers in the United States, operating more than 300 locations throughout North America, Europe, Asia, and the Middle East.

What country is Ethan Allen from?

Ethan Allen, a soldier and frontiersman, was from the United States. He was born on January 21, 1738, in Litchfield, Connecticut, and passed away on February 12, 1789, in Burlington, Vermont. Allen played a significant role as the leader of the Green Mountain Boys during the American Revolution. Prior to that, he had also participated in the French and Indian War from 1754 to 1763. Eventually, Allen settled in what is now known as Vermont.

Where was Ethan Allen furniture made?

Ethan Allen furniture was manufactured in various locations across colonial and early-American regions. With approximately 30 manufacturing operations spanning from Maine to Vermont, Western New York, Pennsylvania, Virginia, North Carolina, and even a few in the West, the brand had a widespread production network. It is important to note that Ethan Allen did not engage in retail directly, as the responsibility of operating around 250 Ethan Allen stores at that time fell upon individual families.

When should you not buy furniture?

You should not buy furniture during certain times of the year. Indoor furniture tends to have higher prices in February and August. It is advisable to avoid purchasing outdoor furniture before the season you plan to use it and in early summer. Office furniture is generally more expensive from late fall to early winter, specifically in October, November, and December.

What is the average lifespan of furniture?

The average lifespan of furniture varies depending on the type. Sofas typically last between 7 and 15 years, while chest of drawers or dressers can last for 10 to 20 years. Desks generally have a lifespan of around 15 years, while office chairs typically last between 7 and 10 years. Metal patio furniture has an average lifespan of about 10 years.

How much is too much to spend on furniture?

When planning your home decorating budget, it is important to consider the size of your home. For instance, if you have a 2,000 square-foot home, it is recommended to allocate between 10% and 50% of the purchase price for furniture. Therefore, if your home costs $250,000, your furniture budget should range from $25,000 to $125,000.

What time of year has best furniture deals?

The best time of year to find furniture deals is during the end of winter (January and February) or the end of summer (August and September). Retailers offer discounts during these months to clear out their old inventory and make space for new styles.

How do I choose furniture to last?

To choose furniture that will last, it is important to consider high-quality materials. Understanding the value of what you are paying for is crucial, as furniture made from particle board will not have a long lifespan. The reason why quality furniture tends to be more expensive is often due to the level of craftsmanship involved in creating the frame and the materials used in the piece.

Is it better to buy used or new furniture?

The question of whether it is better to buy used or new furniture can be answered by considering what you prioritize in your purchase. Used furniture offers a more affordable and environmentally friendly option, although its durability may not match that of new pieces.

Is furniture worth spending money on?

Furniture is definitely worth spending money on, according to interior designers. When asked about the best items to splurge on when decorating a home, furniture and upholstery services were highly recommended. Additionally, one interior designer emphasized the value of investing in art, as it not only adds aesthetic appeal but can also become a cherished family heirloom.


These are some furniture brands to avoid if you want to save money. Many other furniture brands offer better quality furniture pieces at a much lower price.

Do research before purchasing furniture to ensure you get the best value for your money and are not setting yourself up for frustration and disappointment (and coming up with ways to work with bad sofas).

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